ICT stands for Information and Communications Technology. The purpose of ICT is to add intelligent and smart features to the existing technologies in business. It contributes to knowledge sharing by putting in the public domain research outcomes. There is no doubt that these technologies have improved service delivery and have been important in opening up opportunities for socio-economic development. It is believed that modern society without ICT is unimaginable. The Accessibility and affordability of ICTs dramatically improved.

Business organizations have been using ICT (Information and Communications Technology) in different ways like to increase the productivity of the business, attract customers, boost their resources, making it the basic need for today’s business society. Many industrial business services depend on ICT either directly or indirectly. It has a direct influence on the economy. A modern communication network can be used to advertise or grow the enterprise. It facilitates access to public services such as education, health, and banking.

The result has led to opportunities for utilizing ICT solutions for e-services and for reaching all groups of society, not missing poor users in remote areas, and other disadvantaged groups have transformed the development landscape.

ICT is sometimes used synonymously with IT (Information Technology). It is generally used to represent a broader and more comprehensive list of all components related to computer and digital technologies rather than IT.

The term ICT is also used to refer to the convergence of audiovisual and telephone networks through a single cabling or link system with computer networks. There are significant economic opportunities to integrate the telephone network with the computer network system using single centralized cabling, signal processing, and management system.

The use of ICT in education adds value in teaching and learning, by enhancing the effectiveness of learning, or by adding a dimension to learning that was not previously available. This may also be a significant motivational factor in students’ learning and can support students’ engagement with collaborative learning. It has become a necessity for those countries willing to compete on a global scale. These are the realities and concepts that have become unavoidable for anyone involved in the issues of development and sustainability.